Terms of Service

Last updated: May 2, 2026 · Version 1.0

1. Acceptance

By using Vendor Vault you accept these Terms. If you do not agree, do not use the app.

2. What Vendor Vault is

Vendor Vault is an app for managing collectibles trade fair booths (TCG, sealed, merchandise, generic items). It lets you track product catalog, sales, trade-ins, and cash sessions.

Vendor Vault is NOT a fiscal cash register / payment terminal. It does not issue fiscal receipts, does not calculate VAT, and does not replace the cash register required by law. It is an internal tracking tool for the vendor. Fiscal receipts to the customer must be issued separately with the vendor's physical cash register.

3. Free and Pro tiers

3.1 Free

Free forever. Works offline. All data stays on your device. Limits:

Single device (no sync)
Maximum 1 photo per product
Last 30 days of sales history in the UI (data stays complete in DB, unlocked with Pro)
No automatic cloud backup
No advanced analytics

3.2 Pro

Monthly subscription €9.99/month or annual €109.89/year. 7-day free trial. Unlocks:

Multi-device sync
Automatic cloud backup
5 photos per product + photo cloud sync
Unlimited history + Event Analytics (Net Profit, top products, peak hours)
Custom branding
Multi-user with PIN (cashiers under Owner)
C2C Sale Declaration PDF (for trade-ins)
Consignment management (handling third-party items)
Lead Generation (capture customer contacts)

3.3 Payments

Pro payments on iOS/Android go through Apple In-App Purchase / Google Play Billing. On Web through Stripe. Payment, billing, and refund conditions follow the rules of the chosen platform:

iOS: Apple Media Services Terms
Android: Google Play Terms
Web: handled by Stripe; refund within 14 days from first subscription (EU right of withdrawal)

3.4 Subscription cancellation

You can cancel any time from your Apple ID / Google Play / Stripe settings. Pro features remain active until the end of the period already paid. No pro-rata refunds. After expiration the app reverts to Free mode without losing local data.

4. Your obligations

By using Vendor Vault you agree to:

Provide accurate data during registration
Keep your password confidential
Not use the app for illegal activities (money laundering, sale of prohibited goods, tax fraud)
Comply with the tax laws of your country (Vendor Vault does not replace a fiscal cash register)
Not attempt to bypass Free vs Pro restrictions
Not engage in reverse engineering, decompiling, or unauthorized redistribution

5. Intellectual property

Your data (products, sales, photos) remains your property. We do not use it for purposes other than providing you the service.

6. Limitation of liability

Vendor Vault is provided "as is". We do not guarantee:

100% uninterrupted operation (maintenance, Supabase downtime, etc.)
Compatibility with every future version of iOS/Android
Compliance with specific tax regulations (your responsibility)

Sanvil's maximum liability is limited to the amount you paid in the last 12 months. We are not liable for:

Data loss caused by user errors (e.g. manual deletion, missed backup)
Indirect damages (lost earnings, sales missed during downtime)
Tax penalties for improper use (e.g. using the app as a fiscal cash register)

7. Service changes

We may modify features, prices, and Free/Pro plan limits with reasonable notice. For price changes, at least 30 days notice via email (Pro) or in-app notification.

8. Termination

We may suspend or terminate your account in case of breach of these Terms. You may delete your account at any time from the app (feature coming soon) or by writing to [email protected].

9. Privacy

Personal data processing is governed by our Privacy Policy.

10. Governing law and jurisdiction

These Terms are governed by Italian law. For disputes, jurisdiction lies with the consumer's court (EU user) or sanvil's court (B2B user).

11. Contact

Email: [email protected]